shop faq

Updated October 2020

What is processing time?
Processing time is the time I need to prepare an order for shipping.
What is your current processing time?
Processing time varies and is increased due to holiday demand & impacts on shipping due to Covid-19 shipping. Average processing time is 5-7 business days for non-custom items. For details, see individual items.
What happens after my order is shipped?
You will receive a shipping notification via SMS and/or email. This is an automated service. Shipping times vary and I am not responsible for delays due to carrier demand/capability. If you have questions about your order, please email me with your order number and we will get it sorted out.
Do you offer returns/exchanges?
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Apparel
  • Custom or personalized orders
  • Digital downloads
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.